Roofer Reviews

What customers are saying about Southern Star Roofing & Construction!

Ruth Wenzel
Ruth Wenzel
23:57 17 Nov 17
Got me in before scheduled, upgraded me at no cost, done in timely manner, roof looks great. Wonderful customer service from Claire.
Kate P
Kate P
02:42 14 Nov 17
Was very please with my roof from southern star. They were very easy to work with when I needed to re schedule. They charged me exactly what was quoted and exceeded my expectations. My roof looks awesome! Great quality and great customer service! I would recommend to anyone and everyone
andy k
andy k
18:44 24 Oct 17
I had my roof replaced by Southern Star Roofing & Construction about two months ago and they looks amazing. The staff were pleasant to work with and I highly recommend.
Scott O'Connor
Scott O'Connor
21:03 20 Oct 17
My neighbor referred me to Southern Star and I met with the owner Brandon when he inspected my roof. He was honest and forthright from the get go, answering every question I had and never pressuring me. They fixed my roof in a day & a half and did an outstanding job. I would recommend this company over any other in the Charlotte area. I also want to thank the office staff for being so warm and understanding through the whole roof replacement process.
Dean Paul
Dean Paul
18:59 19 Oct 17
I wanted to take the time to write a review for the above and beyond service provided to me by Southern Star Roofing & Construction. Their price was very reasonable given the high quality, attention to detail and great work. I had a small hole in my roof due to some storm damage and I called and spoke to Brandon about the details of the repair. I was nervous that he might not be able to match the style and color of the shingles on my roof. Brandon provided me a sample that was an exact match and we set up a time for the repairs to be made. Brandon called me the night before the start date and let me know his guy would be at my home in the AM. Phil was on time, he was courteous, and he took the time to explain what work would need to be done and how the task would be accomplished. Phil was laid back and answered all of my questions. When the job was completed he cleaned up all of the scraps and nails, leaving my home and yard better than he found it (I was not even home Phil did this on his own). The roof looks amazing and no one will ever be able to see where the damage had been. Even after the job was completed, Brandon stayed in touch. He called me to follow up making sure I was happy with the service and results of Southern Star Roofing & Construction.
Randy Warren
Randy Warren
10:09 09 May 17
I recently contacted Southern Star Roofing to repair a leaking roof at one of my rental properties. Their service was prompt and professional. I especially appreciate that they are easily reached by phone, and that their communication with the customer is excellent. I'll definitely be using them again in the future. Randy
Timothy Gillespie
Timothy Gillespie
23:43 19 Apr 17
John Combs and the roofers at Southern Star are great! They were very accomdating to one's schedule. John was very helpful in the entire process, being very prompt and available on any questions we had. The roofers were very nice and were glad to answer any questions & concerns I had as well. John was a great person to work with and he definitely seems to have his customers in his best interests.
Jackie Todd
Jackie Todd
12:20 22 Mar 17
My roof was damaged from high winds and hail. I called several roofers and Southern Star was the first to call me back. Most of the others never called back. Brandon was easy to work with and gave me his cell phone to call if I had questions, which I did. Southern Star worked with my insurance company and gave me the best roof possible. They worked until dark getting my roof finished and cleaned up when they were done. Very professional and finished on time and on budget. What else could you want. Thank you Brandon and Southern Star.
Barry Jaminet
Barry Jaminet
01:38 13 Mar 17
Hi everyone, I wanted to share my thoughts on a local roofing company called Southern Star Roofing and Construction. The owner's name is Brandon Johnson. I have firsthand experience with Brandon from when we got that terrible hailstorm 7-8 years ago. At the time there were a lot of "storm chasers"....shady characters going door to door from out of state promising to replace my roof for a low cost. But if there was a problem with installation or afterwards...those storm chasers were in the wind...never to be seen again. Brandon's company replaced my roof. Not only was it superior craftsmanship....but Brandon took the time to address my needs and answer any questions I had. I didn't feel like just another job....he cares. He's a local company that's not going anywhere. And that goes a long way in the roofing and construction industry. The manufacturer and company warranties he offers with his work have elevated Southern Star Roofing and Construction to one of the top Roofing companies in the surrounding Charlotte area. Everyone in their office is very friendly, knowledgeable, and their customer service is what would make me go with Southern Star Construction for any future roofing, window, or siding projects. The wind and hail storms we've had over the last few weeks have caused a lot of damage...especially to roofs. If you're in need of a roof, have any questions, or would like someone to inspect your roof....Southern Star Roofing and Construction should be your first call. They're also doing a promotion now that if they replace your roof, they'll come out and pressure wash your house for free! I would definitely recommend Southern Star Roofing and Construction to anyone in need of a new roof, new siding, or new windows!!!
David Stewart
David Stewart
15:30 27 Jan 17
Southern Star Roofing and Construction was recommended to me by my neighbor. Their staff is very friendly and prompt, I made an appointment for an estimate and they came out within a week. They left a very professional packet with all their certifications and recommendations, as well as shingle samples. The proposal was emailed to me the next day and was very detailed. They beat out the competition in both price and work done for the price. They came out within a week of signing the proposal and did all the work in a single day. They also did a very good job at cleaning up all the roofing debris and most importantly the nails. And there was no damage to my siding or anything around my house. This was the first time that I have had to deal with buying a new roof and Southern Star made everything easy. I highly recommend their professionalism, promptness, and quality of work. If you are in the Charlotte area and need a new roof I highly recommend you check them out.
Kelly Mabry
Kelly Mabry
17:41 18 Jan 17
I am very impressed with the services of Southern Star Construction. Earlier this year I was in need of a minor roof repair. We had a leak that only affected one room and a roof that certainly did not need to be completely replaced. I researched roof repair companies online, and reached out to several with no response. My best guess is that they just didn’t think my repair was a big enough job to warrant their time. So finally a neighbor recommended Southern Star. I reached out and heard back from them right away. They scheduled a diagnosis visit, which they showed up promptly for, and gave us a quote I felt was very reasonable. Once I got the work scheduled they came right on time and finished the job beautifully—all within one day. No more leak thank goodness! And I felt the price I paid was very fair. If I ever need another roof repair, I will definitely be calling Southern Star Construction. I have already recommended them to another neighbor and will continue to do so!
Seth Myers
Seth Myers
13:00 16 Jan 17
Southern Star Construction is a wonderful company to do business with. They are very professional and always on time. We had them replace our roof and they did an awesome job and best of all, they do not waste time. They ripped our old roof off and new one installed all in one day. These guys truly know what they were doing! The quality is A+++! Would HIGHLY recommend ANYONE to check out Southern Star Construction first! Brandon the owner stands behind each and every one of his jobs and is simply a pleasure to work with. A+++
S Subramanian
S Subramanian
22:28 15 Jan 17
This company was referred to me by an insurance company agent (based on his expertise and effort to do a good roofing job). I hired him to do the roofing job in my house in late 2015. He promptly responded with a quote and upon my approval sent his crew who came in at 7 AM on the day promised and finished the job and cleaned up the debris by 7 PM. I was impressed with the thoroughness of their work. The owner also came during the work in progress and assured me that the work will be to my satisfaction. In the next few days he submitted the claim to my insurance company which they approved and sent me a check. Soon after, I paid the owner for his services. My experience with this roofing company is highly positive and I will gladly rehire him for another job (if needed) or recommend him to my friends.
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